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Receive a refund
In the unlikely event that you need to return your order, please complete the pre-authorisation form below within 14 days of receipt, to receive your authorisation reference and details on where to send your product back to.
DO NOT RETURN YOUR PRODUCT WITHOUT PRE-AUTHORISATION.
WE ENDEAVOUR TO PROVIDE AUTHORISATION WITHIN 24 HOURS. 7 DAYS A WEEK.
Please return in its original packaging and we will inspect it on return. We reserve the right to refuse return if products are damaged or excessively worn. Refunds can take 1-2 weeks to appear in your account.
Please note, that returns postage is paid for by the customer. We do not accept liability for lost, damaged or undelivered items, therefore we recommend returning the goods through traceable means. EU and US orders may also be subject to a 25% restock charge which would be taken off your refund.
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