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CHRISTMAS DELIVERIES
From Royal Mail regarding Royal Mail Strikes.
We would advise that Friday 16th December will be the last date for when we believe dispatched consignments will have an attempted delivery before Christmas.
DISPATCHING YOUR ORDER
All our UK deliveries are sent on a Tracked 48 hour service.
We try our best to get your order to you as quickly as possible, but sometimes our delivery partners are beyond our control.
Here's what we'll do:
If you order before 11 am your item will be dispatched the same day
If you order after 11 am your item will be dispatched to you the following day.
STANDARD DELIVERY
Any order with a nett value of £75 or more, after deduction of Gold Club discount or any other sale price discount, will qualify for free delivery.
You can return any new and unused item to us within 14 days of receipt for a full refund. All products come with a 6 month warranty against faulty parts or craftsmanship.
We will repair or replace the item at our discretion, and cover any reasonable costs incurred for return postage. However, In this case, please contact us prior to returning your product for authorisation.
We value your custom and your satisfaction, so if you have a problem or are not happy with your item, please call or email us.
Got a question, or a query? We’d love to hear from you. The best way to get in touch with us is via our online contact form. If you have an order number, please include this.
Still need help? Fill in our contact form and we’ll get back to you as quickly as possible. Click here