CHRISTMAS DELIVERIES

From Royal Mail regarding Royal Mail Strikes. 

We would advise that Friday 16th December will be the last date for when we believe dispatched consignments will have an attempted delivery before Christmas. 

ESTIMATED DELIVERY SCHEDULE

DISPATCHING YOUR ORDER

All our UK deliveries are sent on a Tracked 48 hour service.

We try our best to get your order to you as quickly as possible, but sometimes our delivery partners are beyond our control.

Here's what we'll do:
If you order before 11 am your item will be dispatched the same day
If you order after 11 am your item will be dispatched to you the following day.

STANDARD DELIVERY

  • UK: 1-3 working days (Mon-Fri).
  • EUROPE: 3-5 working days (Mon-Fri).
  • WORLDWIDE: 5-7 working days (Mon-Fri).

Any order with a nett value of £75 or more, after deduction of Gold Club discount or any other sale price discount, will qualify for free delivery.

You can return any new and unused item to us within 14 days of receipt for a full refund. All products come with a 6 month warranty against faulty parts or craftsmanship.

We will repair or replace the item at our discretion, and cover any reasonable costs incurred for return postage. However, In this case, please contact us prior to returning your product for authorisation.

We value your custom and your satisfaction, so if you have a problem or are not happy with your item, please call or email us.

    DO NOT RETURN YOUR PRODUCT WITHOUT PRE-AUTHOISATION.

    WE ENDEAVOUR TO PROVIDE AUTHORISATION WITHIN 24 HOURS. 7 DAYS A WEEK.

     

    In the unlikely event that you need to return your purchase, please complete the form below, making sure that you complete ALL sections

     

    Please note we cannot accept returns without complete information and a PRE AUTHORISATION REFERENCE which we will email to you once we receive your request.

     






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