All Trion:Z and Colantotte products come with a 12 month warranty. If you need a spare strap or parts, please get in touch with our customer service team using the contact form below. It would be handy to have your order number. Please not that if you product is outside the warranty period, there will be a charge for this service.

NOTE: All spares/straps are despatched from our factory in Japan. As a result of this delivery be 2-3 weeks.